/* Ticket page only */
body.ticket-clean-top .topbar {
  display: none !important;
}

body.ticket-clean-top #page-content {
  padding-top: 18px;
}

.ticket-clean-actions {
  display: flex !important;
  align-items: center;
  gap: 10px;
  flex-shrink: 0;
}

.ticket-clean-notification {
  position: relative;
  min-height: 42px;
  padding: 0 18px;

  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 7px;

  font-family: inherit;
  font-size: 11px;
  font-weight: 900;

  color: #fff;
  background: rgba(255,255,255,.12);

  border: 1px solid rgba(255,255,255,.30);
  border-radius: 12px;

  cursor: pointer;

  transition:
    background .16s ease,
    transform .16s ease;
}

.top-actions .notification-button {
  min-height: 46px !important;
  padding: 0 18px !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  gap: 8px !important;
  color: #153a72 !important;
  background: rgba(255,255,255,.82) !important;
  border: 1px solid rgba(47,103,186,.22) !important;
  border-radius: 12px !important;
  box-shadow: 0 8px 20px rgba(22,62,120,.08) !important;
  font-weight: 900 !important;
}

.top-actions .notification-button:hover {
  background: #fff !important;
  transform: translateY(-1px);
}

.top-actions .notification-button .badge {
  order: -1;
  min-width: 22px;
  height: 22px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0 6px;
  background: #e45062;
  color: #fff;
  border-radius: 999px;
  font-size: 10px;
}

.ticket-clean-notification:hover {
  background: rgba(255,255,255,.20);
  transform: translateY(-1px);
}

.assistant-page-heading .assistant-ticket-notification {
  min-height: 46px;
  padding: 0 18px;
  color: #153a72;
  background: rgba(255,255,255,.92);
  border-color: rgba(47,103,186,.24);
}

.assistant-page-heading .assistant-ticket-notification:hover {
  background: #fff;
}

.ticket-topbar-fix-badge {
  min-width: 20px;
  height: 20px;
  padding: 0 5px;

  display: inline-flex;
  align-items: center;
  justify-content: center;

  color: #fff;
  background: #e45062;
  border-radius: 999px;

  font-size: 9px;
}

.ticket-topbar-fix-badge.hidden {
  display: none !important;
}

@media (max-width:700px) {
  .ticket-clean-actions {
    width: 100%;
    display: grid !important;
    grid-template-columns: 1fr 1fr;
  }

  .ticket-clean-actions > button {
    width: 100%;
  }
}

/* ==========================================
   Floating notifications - tickets page only
   ========================================== */

.ticket-notification-overlay {
  position: fixed;
  inset: 0;
  z-index: 99999;

  display: flex;
  align-items: flex-start;
  justify-content: center;

  padding: 70px 18px 18px;

  background: rgba(15, 28, 48, .28);
  backdrop-filter: blur(4px);
  -webkit-backdrop-filter: blur(4px);
}

.ticket-notification-overlay.hidden {
  display: none !important;
}

.ticket-notification-window {
  width: min(520px, 94vw);
  max-height: min(650px, 82vh);

  display: flex;
  flex-direction: column;

  overflow: hidden;

  background: #fff;
  border: 1px solid rgba(70, 105, 160, .18);
  border-radius: 20px;

  box-shadow:
    0 25px 70px rgba(18, 43, 80, .22),
    0 4px 18px rgba(18, 43, 80, .08);

  animation: ticketNotificationOpen .18s ease;
}

@keyframes ticketNotificationOpen {
  from {
    opacity: 0;
    transform: translateY(-10px) scale(.98);
  }

  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}

.ticket-notification-head {
  display: flex;
  align-items: center;
  justify-content: space-between;

  padding: 16px 18px;

  border-bottom: 1px solid var(--line);
}

.ticket-notification-title {
  display: flex;
  align-items: center;
  gap: 9px;
}

.ticket-notification-title h3 {
  margin: 0;
  font-size: 15px;
  font-weight: 900;
}

.ticket-notification-title span {
  min-width: 23px;
  height: 23px;

  display: inline-flex;
  align-items: center;
  justify-content: center;

  padding: 0 6px;

  color: #fff;
  background: var(--primary);
  border-radius: 999px;

  font-size: 9px;
  font-weight: 900;
}

.ticket-notification-close {
  width: 34px;
  height: 34px;

  display: inline-flex;
  align-items: center;
  justify-content: center;

  padding: 0;

  color: var(--muted);
  background: #f4f7fb;

  border: 1px solid var(--line);
  border-radius: 10px;

  font-size: 18px;
  cursor: pointer;
}

.ticket-notification-close:hover {
  color: var(--danger);
  background: #fff2f4;
}

.ticket-notification-body {
  padding: 10px;
  overflow-y: auto;
  overscroll-behavior: contain;
}

.ticket-floating-item {
  display: grid;
  grid-template-columns: 38px minmax(0, 1fr);
  gap: 10px;

  padding: 12px;

  border-bottom: 1px solid #edf1f7;
  border-radius: 12px;
}

.ticket-floating-item:last-child {
  border-bottom: 0;
}

.ticket-floating-item.unread {
  background: #f3f8ff;
}

.ticket-floating-icon {
  width: 38px;
  height: 38px;

  display: flex;
  align-items: center;
  justify-content: center;

  color: var(--primary);
  background: var(--primary-soft);

  border-radius: 11px;

  font-size: 15px;
  font-weight: 900;
}

.ticket-floating-content {
  min-width: 0;
}

.ticket-floating-content strong {
  display: block;

  margin-bottom: 4px;

  color: var(--text);
  font-size: 11px;
  font-weight: 900;
}

.ticket-floating-content p {
  margin: 0;

  color: var(--text-soft);
  font-size: 10px;
  line-height: 1.8;
}

.ticket-floating-content time {
  display: block;

  margin-top: 6px;

  color: var(--muted);
  font-size: 8.5px;
}

.ticket-notification-empty {
  padding: 35px 15px;
  text-align: center;
  color: var(--muted);
  font-size: 11px;
}

.ticket-notification-loading {
  padding: 35px 15px;
  text-align: center;
  color: var(--muted);
  font-size: 11px;
}

@media (max-width: 700px) {
  .ticket-notification-overlay {
    align-items: flex-end;
    padding: 12px;
  }

  .ticket-notification-window {
    width: 100%;
    max-height: 78vh;
    border-radius: 19px;
  }
}

/* Floating notification read controls */

.ticket-notification-head-actions {
  display: flex;
  align-items: center;
  gap: 8px;
}

.ticket-floating-read-all-btn {
  min-height: 34px;
  padding: 0 13px;

  color: var(--primary);
  background: var(--primary-soft);

  border: 1px solid rgba(47,103,186,.18);
  border-radius: 10px;

  font-family: inherit;
  font-size: 10px;
  font-weight: 900;

  cursor: pointer;
}

.ticket-floating-read-all-btn:hover:not(:disabled) {
  background: #dfeeff;
}

.ticket-floating-read-all-btn:disabled {
  opacity: .45;
  cursor: default;
}

.ticket-floating-item {
  grid-template-columns:
    38px minmax(0, 1fr) auto !important;

  align-items: center;
}

.ticket-floating-read-btn {
  min-width: 64px;
  min-height: 32px;

  padding: 0 10px;

  color: var(--primary);
  background: #fff;

  border: 1px solid rgba(47,103,186,.22);
  border-radius: 9px;

  font-family: inherit;
  font-size: 9px;
  font-weight: 900;

  cursor: pointer;

  transition:
    background .15s ease,
    transform .15s ease;
}

.ticket-floating-read-btn:hover:not(:disabled) {
  background: var(--primary-soft);
  transform: translateY(-1px);
}

.ticket-floating-read-btn:disabled {
  opacity: .55;
  cursor: default;
}

@media (max-width: 700px) {
  .ticket-floating-item {
    grid-template-columns:
      34px minmax(0, 1fr) !important;
  }

  .ticket-floating-read-btn {
    grid-column: 2;
    justify-self: start;

    min-width: 60px;
    min-height: 30px;
  }

  .ticket-floating-read-all-btn {
    padding-inline: 9px;
    font-size: 9px;
  }
}

/* ============================
   Ticket floating notifications - bigger modal + read actions
   ============================ */

#ticket-notification-overlay .ticket-notification-dialog,
#ticket-notification-overlay .ticket-notification-modal,
#ticket-notification-overlay .ticket-notification-card {
  width: min(820px, calc(100vw - 40px)) !important;
  max-width: 820px !important;
  max-height: 84vh !important;
  border-radius: 22px !important;
}

#ticket-notification-overlay .ticket-notification-head {
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  gap: 12px !important;
}

.ticket-notification-head-actions {
  display: flex;
  align-items: center;
  gap: 8px;
}

.ticket-floating-read-all-btn {
  min-height: 36px;
  padding: 0 14px;
  color: var(--primary);
  background: var(--primary-soft);
  border: 1px solid rgba(47,103,186,.18);
  border-radius: 10px;
  font-family: inherit;
  font-size: 11px;
  font-weight: 900;
  cursor: pointer;
  transition: background .15s ease, transform .15s ease, opacity .15s ease;
}

.ticket-floating-read-all-btn:hover:not(:disabled) {
  background: #dfeeff;
  transform: translateY(-1px);
}

.ticket-floating-read-all-btn:disabled {
  opacity: .45;
  cursor: default;
}

#ticket-notification-body {
  max-height: calc(84vh - 90px) !important;
  overflow-y: auto !important;
  padding: 10px 14px 14px !important;
}

.ticket-floating-item {
  display: grid !important;
  grid-template-columns: 42px minmax(0,1fr) auto !important;
  align-items: center !important;
  gap: 12px !important;
  padding: 16px 16px !important;
  margin-bottom: 10px !important;
  border: 1px solid rgba(47,103,186,.10) !important;
  border-radius: 16px !important;
  background: #f8fbff !important;
  cursor: pointer;
  transition: opacity .18s ease, transform .18s ease, max-height .18s ease, margin .18s ease, padding .18s ease, border-color .15s ease, box-shadow .15s ease;
}

.ticket-floating-item.unread {
  background: #f2f7ff !important;
  border-color: rgba(47,103,186,.18) !important;
}

.ticket-floating-item:hover {
  border-color: rgba(47,103,186,.34) !important;
  box-shadow: 0 12px 26px rgba(25,64,122,.10);
}

.ticket-floating-item.ticket-floating-removing {
  opacity: 0;
  transform: translateY(-6px);
  max-height: 0;
  margin: 0 !important;
  padding-top: 0 !important;
  padding-bottom: 0 !important;
  overflow: hidden;
  pointer-events: none;
}

.ticket-floating-icon {
  width: 42px;
  height: 42px;
  display: grid;
  place-items: center;
  border-radius: 12px;
  background: #eaf1ff;
  color: var(--primary);
  font-size: 18px;
  font-weight: 900;
}

.ticket-floating-content strong {
  display: block;
  margin-bottom: 4px;
  font-size: 14px;
  font-weight: 900;
  color: var(--text);
}

.ticket-floating-content p {
  margin: 0 0 6px;
  font-size: 12px;
  line-height: 1.8;
  color: var(--text-soft);
}

.ticket-floating-content time {
  display: inline-block;
  font-size: 10px;
  color: var(--muted);
}

.ticket-floating-actions {
  display: flex;
  align-items: center;
  gap: 7px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.ticket-floating-read-btn,
.ticket-floating-view-btn {
  min-width: 68px;
  min-height: 34px;
  padding: 0 12px;
  color: var(--primary);
  background: #fff;
  border: 1px solid rgba(47,103,186,.22);
  border-radius: 10px;
  font-family: inherit;
  font-size: 10px;
  font-weight: 900;
  cursor: pointer;
  transition: background .15s ease, transform .15s ease, opacity .15s ease;
}

.ticket-floating-view-btn {
  color: #fff;
  background: var(--primary);
  border-color: var(--primary);
}

.ticket-floating-read-btn:hover:not(:disabled),
.ticket-floating-view-btn:hover:not(:disabled) {
  background: var(--primary-soft);
  color: var(--primary);
  transform: translateY(-1px);
}

.ticket-floating-read-btn:disabled,
.ticket-floating-view-btn:disabled {
  opacity: .55;
  cursor: default;
}

.ticket-read-state {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 72px;
  min-height: 32px;
  padding: 0 10px;
  color: #3b7d4f;
  background: #eefaf1;
  border: 1px solid rgba(68,140,86,.18);
  border-radius: 10px;
  font-size: 10px;
  font-weight: 900;
}

.ticket-notification-empty {
  padding: 22px 16px;
  text-align: center;
  color: var(--muted);
  font-size: 12px;
}

@media (max-width: 700px) {
  #ticket-notification-overlay .ticket-notification-dialog,
  #ticket-notification-overlay .ticket-notification-modal,
  #ticket-notification-overlay .ticket-notification-card {
    width: calc(100vw - 20px) !important;
    max-width: calc(100vw - 20px) !important;
    max-height: 88vh !important;
    border-radius: 18px !important;
  }

  .ticket-floating-item {
    grid-template-columns: 38px minmax(0,1fr) !important;
    gap: 10px !important;
    padding: 12px 12px !important;
  }

  .ticket-floating-actions {
    grid-column: 1 / -1;
    justify-content: stretch;
  }

  .ticket-floating-actions button {
    flex: 1;
  }

  .ticket-floating-icon {
    width: 38px;
    height: 38px;
    border-radius: 10px;
  }

  .ticket-floating-read-btn,
  .ticket-read-state {
    grid-column: 2;
    justify-self: start;
    margin-top: 4px;
  }

  .ticket-floating-read-all-btn {
    min-height: 34px;
    padding-inline: 10px;
    font-size: 10px;
  }
}